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Question of the week \| January 6, 2010
Ask "Every process has a transition point where the focus of participants moves from objectives to outcomes: how does your design enable this transition? What can you say to support this change in focus?"
Internal consultants and facilitators can use this question when reviewing a draft process design provided by a consultant. External consultants can think about this question when reviewing the pace of their process designs. *Check out Process Design: Making it Work: Chapter 1, “Six Steps”, p 25* > remove me from the list	Process Design: Making It Work "The ability to ask questions effectively is critical for me as a professional facilitator. I am thrilled to have a handbook that puts the emphasis on something so important to both my work and personal life." Carol Lauder, grant project manager, Texas Comptroller's Office Order it now >

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Ask "Every process has a transition point where the focus of participants moves from objectives to outcomes: how does your design enable this transition? What can you say to support this change in focus?"