Questions that Work: A Resource for Facilitators

Author: Dorothy Strachan

This handbook is designed for facilitators who have some experience working with groups and are interested in expanding their knowledge and expertise about how to make questions work well. This includes professional facilitators as well as teachers, trainers, community organizers, project leaders, lawyers, executives, professors, health care professionals, mediators, negotiators, human resources professionals, politicians, social workers, counselors, and managers. Many people do facilitation as a regular part of their work and yet don't think of themselves as professional facilitators - this resource is also for them.

Most facilitators spend considerable time looking for and thinking about a question for a particular moment in a particular situation with a particular group of people. Some questions work brilliantly with one group and not at all with another.

This handbook is designed to reduce the amount of effort and time required to find or develop questions that work. As with other resources in this series, the focus is on basic frameworks, on practical, proven, adaptable tools and a wealth of specific strategies and examples.

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